[Resolved] Livpure — bought amc but no service provided
B
BhuvanMalhotra
from Delhi, Delhi
Apr 28, 2019
Address: Bangalore, Karnataka, 560048
Hi,
I had purchased amc and was told there will be services on 110, 220 and 330th day of the first year. 7 months have passed and no service provided till now.
I have sent n number of emails and everytime i get the same reply "we will look into it, sorry for inconvenience".
I am demanding for the return of money or else extension of amc.
Bhuvan
Was this information helpful?
No (0)
Yes (0)
Jul 1, 2019
Complaint marked as Resolved
LivPure customer support has been notified about the posted complaint.
Verified Support
May 03, 2019
LivPure Customer Care's response Dear Bhuvan, we are sorry for the disappointment you've had. Please share your registered contact details and our team shall get in touch with you.
Regards,
Team Livpure
Verified Support
May 09, 2019
LivPure Customer Care's response Dear Bhuvan, to assist you further, we would require your registered contact details. Request you to share the same with us.
Regards,
Team Livpure
May 09, 2019
Updated by BhuvanMalhotra [protected] is my contact number. Please check your inbox of your email id "[protected]@livpure.in"
Subject of the email is "AMC - Not even a single service in 6 months"
1st of the 10 emails I have sent so far was sent on 31st March!
Verified Support
May 10, 2019
LivPure Customer Care's response Dear Bhuvan, thanks for sharing your contact details with us. Our team shall get in touch with you at the earliest.
Regards,
Team Livpure
Verified Support
May 29, 2019
LivPure Customer Care's response Dear Bhuvan, we believe that your concern has been addressed. Do let us know if you need any further assistance.
[protected] is my contact number. Please check your inbox of your email id "[protected]@livpure.in"
Subject of the email is "AMC - Not even a single service in 6 months"
1st of the 10 emails I have sent so far was sent on 31st March!
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Subject of the email is "AMC - Not even a single service in 6 months"
1st of the 10 emails I have sent so far was sent on 31st March!
Regards,
Team Livpure
Regards,
Team Livpure