[Resolved]  Livpure — complaint not getting resolved since 6 months

My Name is Anchal, (Reg. Mobile No. [protected])

I am totally dissatisfied with Livpure Product, The Model We use is Touch+ and bought it in Sept 2017;
All the time TDS level goes down after 10 days o[censored]se And we had called customer care around 10 times just to repair TDS level of the Water till now, In starting days they respond within 48 hours but after 4 to 5 times of repairing service they got casual behavior and carelessly handle the Issue.

Now I am disappoint and I want to return My Product and want return my money back as it cost more to buy new RO of other company,
because there is no solution from your side for this type of issue, Not even from the service In-charge Officer of Varanasi

The product is under Warranty for 1 Year otherwise you will get money all the time when it get serviced for no Suitable reason from our side
You just advise me how and when we can return it and get the money back?
As this product We had bought from Delhi NCR region and we are here in 800 Kms away where the machine get installed; so preferably suggest the location nearby so that we can go and return

Address: Rampur Dist. Jaunpur U.P. Pin Code 222203
Phone No: [protected]
Name: Anchal