[Resolved] Livpure — complaint pending for more, than 20 days no one responding

anupam2406

from Mumbai, Maharashtra

Address:

638, Parui Das Para Road, Nabapally 5th Lane PO- Sarsuna, Kolkata, West Bengal, 700061

We have complaine on[protected] for serviceing because a loud noise is comming from Livpur RO still no one come to attended. Every time when we call on toll free number, they told us we complain it at urgent basic. They have provide the number of their Area Manager (ASM) and technicin but both of them neither attending the call nor call back. If they are not able to provide service then refund our money. We have paid them Rs. 8000/- for two years not for wait more than 20 days.

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Jan 19, 2020

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Oct 17, 2019

Updated by anupam2406 Screen shot of complain is attended

Verified Support

Dec 13, 2019

LivPure Customer Care's response Dear Anupam, we are sorry for the unpleasant experience you've had. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Regards,
Team Livpure

Verified Support

Dec 18, 2019

LivPure Customer Care's response Dear Anupam, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure