Livpure — Defective Zinger Copper Hot

Address:

Hyderabad

I was lied and sold by Pravin from the sales team that I will receive a new machine with a guarantee certificate and zero maintenance.. I spent my whole Sunday accepting the delivery and installing the product to realise that it’s a refurbished product and a faulty one where the water has leaked and spoilt my kitchen walls and the entire floor cleaning.. Anyone who uses the product is staying on rent and now I will have to compensate the owner too.. The sad part it I had to pay 4500 upfront to receive such poor service.. Is this the experience one should receive as a first time customer.. Very very disheartened.. I am expecting investigation and compensation with immediate replacement.. If not while I raise a complaint in the consumer court I am also going to post on Twitter.. If I do not get a resolution for the inconvenience and fake promise I will cancel the subscription and opt for another provider.. I am expecting a call back from the highest escalation authority and on priority. Hope you as an organisation take me seriously..