Livpure — Delay in providing ro

Address:

Uttam nagar east delhi

I’ve taken subscription of livpure ro 7days ago
Everyday i talk to the customer care they say your kyc has not been approved it will take 24 to 48hrs only and in my app it shows your kyc has been successful.
On the day when i got a call from sales team he told me you will get your ro within 48hrs but till now it’s been 7days that is 168hrs still I didn’t get any call from service team.
Everyday i tried to call customer i got different reply
One of them told me you’ve not submitted your documents on mail so it is taking time to approve but sales team told me to submit my documents on livepure app so I submitted there, how will i know i’ve to mail it ?
Another customer care told me i’ve highlighted your case your ro will be delivered within 48hrs but i haven’t received yet, So today again i called customer care i was so frustrated i told him all the scenarios and he said i’ll resolve your problem now only and he talked to kyc team and said your kyc has been approved now you will receive your ro within 48hrs, i hope this time it’s just 48hrs😡