[Resolved] Livpure — Disappointing Customer Service

Anisha Kapoor

from Noida, Uttar Pradesh

Address:	Hyderabad, Andhra Pradesh, 500032
Website:	www.livpure.in

I have been facing utter dissatisfaction with the kind of customer service provided by LivPure in Hyderabad. It has been a week since my complaint was registered. The technicians who came damaged the old as well as the new motor instead of repairing/replacing it. Now they have taken the RO machine with them to repair and commited to install it by yesterday. We have been trying to reach the technician but he is not responding to calls. We are without drinking water at home and have no idea when the technician will come and install!

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Aug 7, 2017

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

LivPure Customer Care's response Dear Anisha, we apologise for the inconvenience caused. Request you to kindly share your registered contact detail on [protected]@livpure.in so that we can get back to you on the same.
Regards,
Team Livpure