Livpure — Failed to respond to the paid service, continuously neglecting service request

I tried twice to customer care, I was promised service in 24hrs, no one responded. Called again, escalated my complaint. No response. I also sent them a mail. No response. Asked for local supervisor num & spoke, he again promised, he will send a guy, but no one turned up. I got a msg with different service guy num but none of them turned up. When he called, he just say, he take care of diff location, it has been assigned to him wrongly and someone else will come for service, but no one called. It's been a week now & this is not the first time. Irresponsible. I attach THE IMAGE OF THE MESSAGES AND MY SERVICE REQUEST NUMBER

We apologise for the inconvenience caused. We will look into the matter and get back to you immediately. Regards, Team Livpure