[Resolved]  Livpure — fake company - livpure fraud amc provided

Address:	New Delhi, Delhi, 110034
Website:	www.livepure.in

Hi founding team of livepure,

I have purchased livpure water purifier pro+ last year, due to changes in water taste, i raised a request in sep. 2017. After following up with customer care, finally technician from livepure visited my place on september 16, 2017. His name was jatin (A turban guy).. He checked up everything then came to conclusion that filter needs to be replaced for that i need to pay for it. Then, he pitched for amc then accordingly convinced me to buy amc for 3 years at the cost of 10, 000 (Offer price). Straight away, i said yes to his proposal (Trusting the authenticity of livepure team. Lucky, i transferred the money through paytm considering that it may help to get a proof of it.

So, one year it went well as whenever i called them.. They came up on time and repair the ro requirement. But from last one month, i am trying hard to contact the service center but couldn't get through as all numbers are not reachable but i have the personal no of technician mr. Jatin who sold the amc to me at that time.. His no is [protected]/[protected].

I called up jatin, in the staring he refused to take my calls but when i tried from different no. He finally picked up my call. I told him that i am going to police station to file the complaint and customer court. He got panicked and told me share the concerned person details asap.

Now, no is respponding to my calls as all numbers have been changed. This is totally fraud.

I may request you to kindly take a strict action and return my amc amount. Or else, i need to take legal action against the company and the founders.

Have attached the necessary documents for your reference.

Regards,
Chetan
[protected]