[Resolved]  Livpure — faulty servicing of the product

Address:400614

Am a live pure customer. I had a complaint o[censored]r product regarding non function of the beep alarm which is supposed to be stop as soon as it starts filtering but it use to sound continuously. The technician came nd disconnected that indicater permanently in order to avoid the replacement. When i came to notice i registered th complaint again and he replaced the concerned equipment. My complaint nos are js[protected]and the technician is mr amit with ph. No. [protected] who have several frenchies of others purifying products who tells not to buy amc from the company but buy from me i will give u less price i have products of all companies
So pls look into this and do the needful

Regards
Vijay khanang
[protected]
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Sep 14, 2018
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2018
LivPure Customer Care's response
Dear Vijay, we're sorry you had this experience. We are looking into this and will get back to you with an update shortly. Request your patience.

Regards,
Team Livpure
Verified Support
Aug 14, 2018
LivPure Customer Care's response
Dear Vijay, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure
Complaint comments 

Comments

Same problem happened third times,
LivPure Customer Care's response, Aug 17, 2018
Verified Support
Dear Nishant, we are sorry for the inconvenience. Please share your registered contact details with us and we shall get in touch with you on the same.

Regards,
Team Livpure
LivPure Customer Care's response, Aug 20, 2018
Verified Support
Dear Nishant, to assist you further, we would require your registered contact number. Request you to share the same with us.

Regards,
Team Livpure
LivPure Customer Care's response, Aug 21, 2018
Verified Support
Dear Nishant, we can only help you if you share your registered contact number. Request you to kindly do the needful.

Regards,
Team Livpure

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