[Resolved] Livpure — Free Service not been provided by company

Sansona

from Hyderabad, Telangana

Address:	New Delhi, Delhi, 500076
Website:	www.livepure.in

I have purchased Livepure Plus on 9th Jan 2016 & installed. As per company officials they commited that in 12 months you will get 2 service free of cost with change of filters that too you should not have to call service centre as we have data & accordingly will give service. I also kept faith looking at Mr.Sachin Tendulkar Advertisement on televisison.
Till date i have not received any service from company & last week i have received call for AMC with Rs. 2900/--
When i called customer care then they just given answer that you product is out of warranty so you need to pay charges for service & part changes if any...

Looking at Brand ambassador & on commitment of Sales person i have purchased product but very disappointed about service... Can anybody help me in getting the job done!!!

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May 15, 2017

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2017

LivPure Customer Care's response Dear Sir/Ma'am,

Please share your registered number/Jobsheet number, our concerned team will get back to you at the earliest.

Regards,
Team Livpure