[Resolved] Livpure — installation

Ganeshvichu

from Chennai, Tamil Nadu

Address:

Thekkegramam (p. o), Champathukalam, chittur, Palakkad, Kerala, 678103

I have brought a pep pro purifier and registered for installation on the same day. A message received through sms for regarding a person detailed for installation and his mob also forwarded but when i call the person he told that manager will detail someone. I can't understand how they are ao irresponsible. Even expiry of 10 days nobody come for installation. The interesting thing is that i call two to three time a day to customer care, they told that upto today evening engineer will visit. So i want to say that i will not recommend anyone to buy any product of livpure and i will not buy in my life. If anybody...what a patthetic service by livpure.. worst service team

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Jul 18, 2019

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

May 28, 2019

LivPure Customer Care's response Dear Ganeshvichu, we are sorry for the trouble you may have gone through. Please share your registered contact details so that we can connect with you on the same.

Regards,
Team Livpure

Verified Support

May 29, 2019

LivPure Customer Care's response Dear Ganeshvichu, to assist you further, we would require your contact number. Request you to share the same with us.

Regards,
Team Livpure

Verified Support

Jun 07, 2019

LivPure Customer Care's response Dear Ganeshvichu, we can only help you if you share your registered contact number. Request you to kindly do the needful.

Regards,
Team Livpure.