[Resolved] Livpure — LivPure BOLT | |
Hi, I have bought Livpure water purifiers on the date of 16 June 2020 and after 3 months, i have facing issue every 3rd day. Till the time we have raised 6-7 times service requests to fix the issue but still its not working. Your Service engineer Shailendra Kumar Tiwari [2002657] Very rude and very unprofessional. the guy never picked up the phone and never came on schedule date. When we asked when you come fir service, always same reply ‘ BAHUT KAM HAI AAJ NAHI AA PAUNGA’. I dont understand why u guys hired this kind of people. Request you to fired him, that is good for your brand. I have bought liv pure water purifiers thought it is good brand and will not face any problem. I am fed up with your product and service engineer. I wanted to just resolve the issue or replace the product or just take your product and refund my money back. Kindly Refund my amount and take your machine back. Hope you can understand my concern. looking speedy Refund. Please find the attached bill for your reference. Shubham Singh [protected] Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved LivPure customer support has been notified about the posted complaint. Verified Support Nov 17, 2020 LivPure Customer Care's response Dear Shubham, we are sorry you had this experience. We have forwarded your query to the concerned team, they will get in touch with you on priority.Regards, Team Livpure | |
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