[Resolved]  Livpure — livpure glo touch a failure product and pathetic support

Address:

Hyderabad, Andhra Pradesh, 500089

I have made my valuable investment into livpure though reputed competitors are offering similar featured products at the same price seeing one year free maintenance service offered by them for free assuming that they are committed to the customer.

But, all the issues that i have faced from the first week of installation of the product and i have spent almost 6 months spent out of one year warranty time raising complaints following up with technical team to get them addressed which almost resulted a gross loss of six months mineral water investment (25rs per can * 30 days each month * 6months) and fully disappointed and fed up with the service on the complaint and followups i am doing even before few days of warranty closing due to lack of spares with technicians and whatever reasons i have faced during the entire fuss several times.

History of complaints:-

Problems consolidated:
1) indication system not working as featured with product
2) foul smell and taste of water
Ticket date created
1) js[protected][protected]Not sure but could be installation request)
2) js[protected][protected]
3) js[protected][protected]
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I demand replacement of this faulty glo touch model with any equivalent product which is trusty worthy but not faulty prone or an answer to the loss i incurred due to the faulty product.

Pavan,
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