[Resolved]  Livpure — livpure/ pep star

Address:Whitefield, Bangalore, Bangalore, Karnataka, 560066

I have the more than 3 year old machice intalled at home, once after the warranty i have taken the amc by paying 8000inr, unfortunately the parts livpure use in the amc are the hopeless, defective and non reliable.in last 2 months 3 times machine has failed to work.
And the service team in bangalore whitefield zone is so pathetic, they dont respond to the calls and they block the customer numbers. I have been facing this issue from last 2 months and now i am repenting why did i buy the livpure.

Becuase of the wrong parts, defective parts and hopeless service, i would like to raise the cc complaint against the livpure. Js[protected] is the resent complaint raised, if you want to trace some details.

Once again, mentioning very pathetic and hopeless service from livpure.
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Jun 29, 2019
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
May 24, 2019
LivPure Customer Care's response
Dear Pradeep, we apologise for the inconvenience you have experienced. We have escalated it to our concerned team and they shall connect with you for further assistance.

Regards,
Team Livpure
Verified Support
May 29, 2019
LivPure Customer Care's response
Dear Pradeep, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure
Complaint comments 

Comments

The product has stopped working and is under warranty. I would like to request the company to send a service man to my ppace and get this issue resolved as soon as possible.
LivPure Customer Care's response, May 29, 2019
Verified Support
Dear Akshaya, thank you for reaching out to us. Please share your registered contact details and our team shall get in touch with you.

Regards,
Team Livpure

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