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[Resolved]  Livpure — livpure peppro plus ro water purifier

Address:Bangalore, Karnataka, 560035

Hi,
I took an amc plan for 4 years in july 2019. I got a call ftom livpure saying my service is due in november 2019. They also said that i need to raise a request for service. I called the customer care a hundred times but nobody responded. A person called back the next day. I told him the problem and he said he will raise the service request and a service person will call me back. Waiting for two days.. No confirmation.. No service person.. No service done. We paid 13, 700 rupees for 4 years service. Is this all a fraud livpure?? Please respond. None of your customercare numbers are working. Does it even exist??
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Jan 21, 2020
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2019
LivPure Customer Care's response Dear Deepthi, we are sorry for the unpleasant experience you've had. Please help us with your registered contact details and our team shall get in touch with you.

Regards,
Team Livpure
Verified Support
Dec 16, 2019
LivPure Customer Care's response Dear Tariq, to assist you further, we would require your contact number. Request you to share the same with us.

Regards,
Team Livpure
Verified Support
Dec 16, 2019
LivPure Customer Care's response Dear Deepthi, to assist you further, we would require your contact number. Request you to share the same with us.

Regards,
Team Livpure
Complaint comments 
1 Comment

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Comments

I called livpure during mid of October 2019 for the RO nob not working, they registered my complain and assigned Engineer from another state which is pathetic. Again i called and Customer Care said they will resolve the issue soon it's 11 Nov today almost a month and noone from livpure bothered to resolve my issue
Reply
LivPure Customer Care's response, Dec 13, 2019
Verified Support
Dear Tariq, we never wanted you to have this experience. Please share your registered contact number and we will reach out to you.

Regards,
Team Livpure
LivPure Customer Care's response, Dec 16, 2019
Verified Support
Dear Tariq, to assist you further, we would require your contact number. Request you to share the same with us.

Regards,
Team Livpure

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    LivPure Phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 12 4498 7400 [Corp Office]
    +91 98 7179 8090[Export Enquiry]
    LivPure Address
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
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