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LivPure

[Resolved]  Livpure — livpure ro

Address:560035

I have taken amc of four years with 14000inr cost from livpure and i regret for that now.. It was purely waste of money.. I am facing issue of ro leakage last three months.. So many calls registered and no one cares about it. They close the requests without my knowledge and without sharing happy code with them. After several follow ups one technician came and he broken the pre filter without any solution to the complaint.. He closed the request as soon as he left my home (Call id. Js-[protected]) has been closed. Now they raised another call id and it doesn't have any history of the complaint. Totally frustrated with the product and their service.
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Feb 18, 2020
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2020
LivPure Customer Care's response Dear Sir, we are sorry for the trouble you may have gone through. We have escalated it to our concerned team and they shall connect with you for further assistance.

Regards,
Team Livpure
Verified Support
Jan 17, 2020
LivPure Customer Care's response Dear Sir, kindly note that further service will be on chargeable basis. Kindly contact our customer care number on [protected] or write to us at [protected]@livpure.in for any further assistance in this regard.

Regards,
Team Livpure
Verified Support
Jan 17, 2020
LivPure Customer Care's response Dear Sir, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure
Complaint comments 
1 Comment

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Comments

The product is not working since pas one week and I am trying to contact their customer care but there is no response from them.
Their number is [protected].

They taken 6500 rs in the name of amc and now not ready to service the purifier.
Pathetic service and I am going to change my purifier itself.
Livpure is fraud.
Reply
LivPure Customer Care's response, Jan 11, 2020
Verified Support
Dear Shailee, we are sorry for the unpleasant experience you've had. Please help us with your registered contact details and our team shall get in touch with you.

Regards,
Team Livpure
LivPure Customer Care's response, Jan 14, 2020
Verified Support
Dear Shailee, to assist you further, we would require your contact number. Request you to share the same with us.

Regards,
Team Livpure

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    LivPure Phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 12 4498 7400 [Corp Office]
    +91 98 7179 8090[Export Enquiry]
    LivPure Address
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
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