[Resolved]  Livpure — livpure ro touch model

My ro - amc was expired few month back, i raised a request and a service engineer told all parts to be replaced including membrane hence he forced me to extend the full amc package. After i brought full amc other engineer came for serice and he change only 2 candles and told everthing is good no need to replace anything.

Now the taste is very bad. I called customer service a week ago, no complaint taken they said they will internally escalate waited for 2 days nothing happened.
Again i called customer service they given a chennai head number it was not even working. The customer service agent told this time we will take as a priority complaint and escalate to top level, now more than 3 days nothing happened. Now i paid 4, 600 for amc?? Which is pretty waste. Poor service by livipure team.

This is not the first time, i brought this machine 2 year ago every-time i need to struggle to get the service from livipure. Playing with ppl money and health. Zerooooo customer service.
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Nov 24, 2017
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2017
LivPure Customer Care's response
Dear Hari Krishnan, we apologize for the inconvenience caused. Request you to kindly share your registered contact details or Job Sheet Number on [protected]@livpure.in so that we can get back to you on the same.

Regards,
Team Livpure
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