[Resolved] Livpure — livpure touch 2000: faulty product

Sachinthechauhan

from Noida, Uttar Pradesh

Address:

H.N-14 Ek Vihar Sector-9 Vasundhra Ghaziabad -201012, Ghaziabad, Uttar Pradesh, 201012

Live pure touch 2000 product:
I am using this product around 18 months.
No saftey for water tank in live pure product. Aunts are moving in water tank. If aunts can enter in water tank then other harmful bacteria, any insects can enter..
During service of ro, to clean water tank not in practice.. As it is safe, airtight or something...
Not a reliable product for use.
Just for information for live pure product user or planning to purchase.
I want to change my product or refund money so can purchase another company product.
Image for reference..
Thanking you.

Regards,
Sachin kumar
[protected]

+5 photos

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Jan 28, 2020

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

LivPure Customer Care's response Dear Sachin, we are sorry for the unpleasant experience you've had. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Regards,
Team Livpure

Verified Support

Dec 27, 2019

LivPure Customer Care's response Dear Sachin, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure