Livpure — Livpure Water Purifier Refund request

Address:	Mumbai
Website:	www.livpuresmart.com

I had made payment of Rs.2024/- (One Month Subscription Rs.525/- plus Refundable Deposit of Rs.1499/-) on 09.09.2022 on the assurance that the RO would be delivered the next day and installation would be completed in next 48hrs thereof.
However, the RO has not yet been delivered till date.
I have sent an email in the morning of 13.09.2022 to cancel the Order and refund the amount and in response to the same I was again given an assurance that the RO would be delivered by evening on 13.09.2022.
RO was not delivered as promised again and once again I had sent another reminder email on 13.09.2022 evening for processing refund and booked another RO.
The LivPure company is running a scam and they are not picking up the call and when we connect to their Customer Care then they tell us to wait till they check my details and disconnects the call.
I humbly request to intervene to process my refund as I have booked another RO and no more interested in Livpure.
Thank you
-Kishor Gujale