[Resolved]  Livpure — maintenance/repair unsatisfied level

Address:New Delhi, Delhi, 110047

Hi,

I have livepure ro pep plus. Last month or have some sounding problem. It's been two years to purchase that. I called to customer service and they arranged service. Service boy came and repair that but it is not clear with part of the ro because they change the parts and no can identify whether it was new or old (Used) one and they took the old one part with them, which is completely indicate some glitch.
After his service, ro again made noise and i again called to csr they arranged service, service boy came and changed the parts again.

Now it been around 20 days and ro making sound after two times services and if the water supply to ro has stopped it does not indicate in sound like it was indicated earlier.

The worst services and like scam of livepure i would say.

So, to every user of livepure ro pls check them well
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May 5, 2018
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2018
LivPure Customer Care's response
Dear Dinesh, we apologise for the inconvenience caused. Request you to kindly share your registered contact details or Job Sheet Number on [protected]@livpure.in so that we can get back to you on the same.

Regards,
Team Livpure
Verified Support
Mar 15, 2018
LivPure Customer Care's response
Dear Dinesh, kindly share your registered contact details so that we can get back to you on the same.

Regards,
Team Livpure
Verified Support
Mar 29, 2018
LivPure Customer Care's response
Dear Dinesh, we are waiting for your details. Kindly share the same so that we can help you better.

Regards,
Team Livpure.
Verified Support
Apr 04, 2018
LivPure Customer Care's response
Dear Dinesh, we can only help you if you share your registered contact number. Request you to kindly do the needful.

Regards,
Team Livpure.
Complaint comments 

Comments

I have bought a livpure filter fir Rs 13, 000/- from CSD. On installation the engineer found that the tank was broken. He told tgat it will be replaced within 72 hrs. The area manager also confirmed that. But now it was over 14 days. The dealers/ area managers only give false commitments to replace it. No action has been taken yet.
LivPure Customer Care's response, Apr 5, 2018
Verified Support
Dear Ajay, we apologize for the inconvenience caused. Kindly share your registered contact details so that we can get back to you on the same.

Regards,
Team Livpure
LivPure Customer Care's response, Apr 6, 2018
Verified Support
Dear Ajay, we are waiting for your details. Kindly share the same so that we can help you better.

Regards,
Team Livpure
LivPure Customer Care's response, Apr 10, 2018
Verified Support
Dear Ajay, we can only help you if you share your registered contact number. Request you to kindly do the needful.

Regards,
Team Livpure.

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