Livpure — Mattress protector not delivered

Website:

Livpure.com

Hii I had ordered a mattress protector for my sister . I had given her number as it will be delivered to her house . But unfortunately she gets a message saying that the product was delivered but it was not . Now I am calling the customer care but there is no reply from their end . I have been also asking their delivery partners number but they aren’t providing me with one . They are not ready to help me .