Livpure — No response for service request for more than 1 month

 
1 Review
India
 L Sivaraman on May 15, 2020
Works customer service. No proper response. My water purifier is not working for more than 1 month. Even after raised a service complaint no response. Escalated thrice. Customer executives are disconnecting the call without proper response.

Please find the below details.

Dear customer, thank you for registering your service complaint. Your call id is js-[protected]. Please call [protected] for any query.

Complaint Status


[May 17, 2020] LivPure customer support has been notified about the posted complaint.
Verified Support
LivPure Customer Care's response Jun 03, 2020
Dear Sivaraman, we are sorry for the unpleasant experience you've had. We have highlighted your issue to the concerned team and assure you the best possible resolution.
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    Customer satisfaction rating
    67%
    Complaints
    342
    Pending
    15
    Resolved
    225
    phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 98 7179 8090[Export Enquiry]
    +91 12 4498 7400 [Corp Office]
    location
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
    Livpure - No response for service request for more than 1 month