Livpure — no service after charging money

I purchased amc for 3 years.. My service service request is pending for 2 weeks..
When i call customer service number everyday, they say service request is in progress and somebody will call you back.. But no one calls me back.
Please resolve.. Same thing happened for previous service requests also.

Excellent customer service until you make me purchase amc.. Pathetic customer service when it comes to actual service..
On july 4th, i got this message
Dear customer, thank you for registering your service complaint. Your call id is js-[protected]. Please call [protected] for any query.
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LivPure customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2020
LivPure Customer Care's response
Dear Sachin, we have escalated it to our concerned team and they shall connect with you for further assistance.

Regards,
Team Livpure
Verified Support
Jul 23, 2020
LivPure Customer Care's response
Dear Sachin, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure
Jul 29, 2020
Updated by [email protected]
Resolved now.. Thank you
Complaint comments 

Comments

Its completed now.. Hundreds of calls did not do it but a compliant in this site did it.. Thank you

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    LivPure Phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 12 4498 7400 [Corp Office]
    +91 98 7179 8090[Export Enquiry]
    LivPure Address
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
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