Livpure — non-fulfillment of conditions under amc

 
1 Review
FRF-1, 9/320, Sector-3, Rajender Nagar, Sahibabad, India
 GR Dhyani on May 31, 2020
I purchased a two years smartguard amc plan for my livpure ro series pep plus in august 2019 for rs. 8399/-. As per this amc plan, my ro service is overdue since two months. I have booked service request /complaint three times. Everytime an assurance is given that service engineer will visit soon. But, no one has attended my service request. Now, their customer care also not responding and put me always in queue at number 8 or 10.

Now, bad smell is emanating from water of this ro. It is now causing a serious health hazard. My ro needs service without any delay.

Complaint Status


[May 31, 2020] LivPure customer support has been notified about the posted complaint.
Verified Support
LivPure Customer Care's response Jun 03, 2020
Dear Dhyani, thank you for reaching out to us. Please share your registered contact number and we will reach out to you.

Regards,
Team Livpure
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    67%
    Complaints
    340
    Pending
    16
    Resolved
    224
    phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 98 7179 8090[Export Enquiry]
    +91 12 4498 7400 [Corp Office]
    location
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
    Livpure - non-fulfillment of conditions under amc