Livpure — non-fulfillment of conditions under amc
FRF-1, 9/320, Sector-3, Rajender Nagar, Sahibabad, India
GGR Dhyani on May 31, 2020
I purchased a two years smartguard amc plan for my livpure ro series pep plus in august 2019 for rs. 8399/-. As per this amc plan, my ro service is overdue since two months. I have booked service request /complaint three times. Everytime an assurance is given that service engineer will visit soon. But, no one has attended my service request. Now, their customer care also not responding and put me always in queue at number 8 or 10.
Now, bad smell is emanating from water of this ro. It is now causing a serious health hazard. My ro needs service without any delay.
[May 31, 2020] LivPure customer support has been notified about the posted complaint.
Verified SupportLivPure Customer Care's response Jun 03, 2020
Dear Dhyani, thank you for reaching out to us. Please share your registered contact number and we will reach out to you.
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