Livpure — Ongoing AMC pending service 50+ days

I have taken 3 years of AMC with Livpure and you have made me realised every time how bad decision it was. Every time I have to chase to get an executive to come over to provide the service.

See how long the below ticket is opened and still no one bother to check this ticket
“Dear Customer, your visit for call ID JS-[protected] is scheduled on[protected]:00:00 “

I have been chasing your helpdesk either call gets disconnected or executive says someone will come immediately but no action is taken.

I want my AMC money to be reimbursed immediately because of your poor poor service.