[Resolved] Livpure — pathetic service provided for ro
Thanesar, Haryana, India
AAshutosh Sardana on Mar 25, 2019
I am using livpure ro and its still under warranty. I started getting beep sound on 23rd march 2019 and ro is not in working condition from that time. I raised a complaint on 24th morning and i was told that it would be resolved before afternoon itself, but here i am sitting on 25th march afternoon, without any resolution. I am frustrated after calling their customer centre. Average waiting period to talk to customer care is 15 min and no one is able to provide resolution. This is not at all expected from a company like livpure, i am really regretting buying the product and will make sure that no one in my family has to go through this frustration.
Complaint marked as Resolved 2019-05-10 04:46:42
[Mar 25, 2019] LivPure customer support has been notified about the posted complaint.
Verified SupportLivPure Customer Care's response Mar 26, 2019
Dear Ashutosh, we are sorry about your experience. Please share your registered contact details so that our team can get in touch with you.
Verified SupportLivPure Customer Care's response Apr 02, 2019
Dear Ashutosh, to assist you further, we would require your registered contact details. Request you to share the same with us.
Verified SupportLivPure Customer Care's response Apr 09, 2019
Dear Ashutosh, we can only help you if you share your contact details. Request you to kindly do the needful.
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