Livpure — Refund OF RS 700/- Promised ForINSTALATION OF Smart Split AC 1.6 TON HECKA STILL AWAITED

Online purchase of above said ac was done by me on20.07.2021 vide invoice no 21-22/[protected] dated 20.07.2021.
Installation of same was promised free but latter told (through Shri Rishab your sales officer mob no [protected]) to pay rs 699.
AC was installed & the person came asked rs 1700/- so I informed Shri Rishab that excess demand is made by instalation team . After lot of phone calls by me to settle the dispute Shri Rishab told me to pay in full & promised to refund me rs 700/-
Later he sent me a whats app message on 28.07.2021 that this refund is being arranged surely but after this he is not answering my calls. I made at least 20 calls but he is not picking the phone.

THIS TYPE OF BEHAVIOR IS NOT EXPECTABLE FROM A LEADING CONCERN IT WILL TARNISH THE CO IMMAGE.

PLEASE TAKE NOTE OF THIS & ARRANGE TO REFUND WHICH WAS PROMISED .

NARESH MALHOTRA
[protected]