Livpure — Replacement of newly purchased product due to tds issue

Address:

B 304 Sai Samarth Hsg Society, Wadgaon Shinde Road, Lohegaon, Pune PIN-411047

I have purchased Livpure producer Touch Plus model on 20 Jan 2022 through Military CSD Canteen. Installed and from that day TDS value of water not in the range of drinking water i.e. within the range of 50-150. Resulting it, various health issues arises in family members. In spite of lodging complaint by seven times, technician comes every time and found TDS variation (upto 340 and 2 times less than 40) which he sets last time, however inlet water TDS and pressure was same. I have lodged complaint to Zonal Manager of Pune zone and they have sent technical team (One technician) on 26 February 22 and he has also misguided us by telling false range of drinking water as 20 to 40 which is completely wrong. In view of the above you are requested to replace the product so that this issue will solved permanently. The details of my slef/ product are as under : -
Name ; Shubham Damale
Registered mobile No : [protected]
Registered e mail ID - [protected]@gmail.com
Area PIN- 411047
Alternate mob No - [protected]/ [protected]
Product Sr No - BBLW11D1070182
Model - LIV-TOUCH+
EAN No[protected]