[Resolved] Livpure Ro — livpure ro - amc worst services - money back

Bolla Sudarshan

from Hyderabad, Telangana

Address:

Vanasthalipuram, Hyderabad, Andhra Pradesh, 500070

Hello,
I bought livepure touch 2000 ro a couple of years ago and service was alright for a couple of years. Recently i also bought extended warranty on parts by paying ~rs.8, 000/-. Since 4 days from november 28th, 2019 i am trying to connect to customer care to complain regarding the issue with my filter - watr not getting filtered. Everytime the customer care is busy and they say they will call back. After two days got a call back, saying complaint was registered. The engineer who was assigned denies to come for service because livepure i[censored]nder amc, they will not come and work. I am suffering like hell trying to connect to the service center.

Latest service request no. Js-[protected] allocated to satyanarayana reddy (Data02) - [protected].

I want my amc money back as i feel i am cheated with this amc charges and i will get my filter fixed thru a paid service somewhere. Please respond asap. Thank you.

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Jan 19, 2020

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2019

LivPure Customer Care's response Dear Sudarshan, we are sorry to hear about your experience. We have highlighted your issue to the concerned team and assure you the best possible resolution.

Regards,
Team Livpure

Verified Support

Dec 18, 2019

LivPure Customer Care's response Dear Sudarshan, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure