Hi, I have purchased livpure RO+UV+UF copper water purifier last month from local vendor. The day after installation machine stopped working. I called to installation guy but he mentioned me to raise a service request. It was hardly a day i purchased and used machine and it stopped working. I am surprised this kind of faulty machine have sold to me by company which didn’t work for a day also. after calling customer care service request is raised. Service guy came and solved the issue which was temporary and next day it again stopped working.I called him again and again he solved the issue temporarily. Till now he had come 7 times to my home and the solution was temporary. I am very much disappointed. I want to return my machine and need refund. Request you as a global company should take immediate action to resolve my issue permanently rather than just asking local vendor to temporarily fix the issue. this is causing distress and harassment even paying 20000 got faulty machine.
livpure complaint number - JS-[protected]
So many times engineer come to my house but not able to fix the issue. Its a brand new machine which is not working. Was this information helpful? |
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