Livpure — Scheduling pickup harassment

Address:

Livpure Smart Homes Pvt. Ltd. Plot No. 221, Udyog Vihar, Phase-I, Gurugram, Haryana - 122016

My RO membership was disconnected in the month of July.

I've received a legal notice regarding returning the unit. Before getting the notice I've mentioned few of the agents who called me before to call me at around 5 to 6 pm since I do night shift and I will not be able to entertain calls in the morning.

Since September 7th I've been trying to schedule a pick up and receive a call back. However the legal department who called me back, confirm a pick up on Sep 7th, which guess what, never happened. Then again after repeated tried and calling livpure, I received another callback on Sep 9th that the pick up will be done the next day, Sep 10th and again no pick up nor any call back from the representative.

Also on the legal notice, the mentioned email address is not attended too. I've sent a lot of emails but no response to them.

This is absolutely an HARRASMENT. I do night shift. I have to stay up during the day time awaiting a callback and working in the night. My sleep cycle has messed up which soon may affect my health.