[Resolved]  Livpure — service not provided after sale

Address:Jhajjar, Haryana, 124507
Website:[email protected]

Sir i purchased a RO from livpure on 23/05/2016. After One year i extended the AMC for one year up to 23/05/18. After this i extended the warranty AMC for three more years in 9500 rs. This period started from 23/05/18 to 23/05/2021 . As per company rules service should be provided to customer after 110 days, but there is no call from company even after 165 days. When i called company says this is system problems what we do. Sir i paid 9500 rs. in advance than there was no problem in company system. Sir from last one, month i used Bislery bottles due to some allergic problems in my family. Company send service person only after my complaints and up to this time i suffered a lot. Sir please help me how can i get back my 9500 .
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Dec 22, 2018
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2018
LivPure Customer Care's response
Dear Pardeep, we're sorry you had this experience. Please help us with your registered contact details and our team shall get in touch with you on the same.

Regards,
Team Livpure
Verified Support
Nov 16, 2018
LivPure Customer Care's response
Dear Pardeep, to assist you further, we would require your registered contact details. Request you to share the same with us.

Regards,
Team Livpure
Verified Support
Nov 20, 2018
LivPure Customer Care's response
Dear Pardeep, sorry for the trouble. We have forwarded this to the concerned team. They shall get in touch with you soon.

Regards,
Team Livpure
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    LivPure Phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 12 4498 7400 [Corp Office]
    +91 98 7179 8090[Export Enquiry]
    LivPure Address
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
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