Livpure — Service related complaint

I am writing to express my extreme dissatisfaction with the recent experience I have had with your company. Despite promises of timely delivery and installation, the delivery was significantly delayed. Furthermore, the product delivered is faulty, leading to considerable inconvenience and mental distress. Despite filing a complaint, no technician has been sent to address the issue. This situation has resulted in flooding in my kitchen, adding to the frustration. I urge you to prioritize this matter and take immediate action to rectify the delayed installation, replace the faulty product, and send a technician promptly. Your swift response and resolution to this matter are greatly anticipated.