[Resolved] Livpure — tds & mineral device is not in livepure ro

Gopal Datt Joshi

from Jaipur, Rajasthan

Address:

New Delhi, Delhi, 110084

Hi,
I had purchased livepure ro. That is under warranty till aug.2018. Last week live pure service engineer came for service my ro. I told him please check tds of this ro, tds was 8. As per standard it should be minimum 50, than he informed me tds controller not in this. Time of purchase this ro your dealer did not informed me on the same. Your service engineer is saying tds & mineral controller cost is around rs1000/. Now you tell me why i should pay this extra cost.
I hope my complaint/request shall be attend very soon.

Thanks,
Gopal datt joshi
[protected]

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Dec 21, 2017

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

LivPure Customer Care's response Dear Gopal, we apologize for the inconvenience caused and thank you for sharing the details with us. We have taken note of your concern and shall get back to you.

Regards,
Team Livpure