[Resolved]  Livpure — took money for parts which were free under amc

Address:Lucknow, Uttar Pradesh, 226024

Hello scammers,
This is in reference to the complaint number js[protected].
Technician came to my house for the free service check up and took 1125/- rs from us in the name of part replacementwhich were already covered under my amc.

On conforming from local company floor manager mr. Abhishek, gave me false information about my amc and forced us to pay for the parts.

Basically i was under the impression that, my 2350 rs partial amc gives me 2 times replacement for carbon sediment and outer filter (Within a span of one year),
But this time first the technician came late to my home for 3rd official service and then later took money from us. This is a fraud which these companies are running under livpure name.

Until today i havent recieved any call or feedback on the issue. I want my money back. And now i want an apology form this fraud guy abhishek who sits in rajveer enterprise service aliganj lucknow.
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Nov 26, 2018
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
LivPure Customer Care's response
Dear Siddh, sorry for the trouble. We have escalated your issue to our concerned team and they shall connect with you for further assistance.

Regards,
Team Livpure
Oct 08, 2018
Updated by its.me.siddh
Thank you for quick response. I have got my money.
Just make sure this wont happen to any of your customer again.
Verified Support
Oct 08, 2018
LivPure Customer Care's response
Dear Siddh, we are glad that your concern has been resolved. Do let us know if you need any further assistance.

Regards,
Team Livpure
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