Livpure — Unprofessional and rude behaviour - RO machine has been taken for replacement but not installed new one

Address:

Chaitanyapuri Hyderabad

Registered Mobile# [protected] / E2KW91D1007354

On my request Livpure picked up my existing RO and agreed to replace it with new machine.

I have never experienced such an unprofessional behaviour- it’s been almost 10 days since the old machine was picked up from my residence and 5 days since the new machine has delivered - and still I have to call their customer service team everyday to following and request for installation.

One thing that Livpure customer care team is consistent in answering that installation will happen in next 24 hours which did not happen in last 5 days.

I regret that I am subscribed with Livpure.

Regards,
Sai Prabhu
[protected]