[Resolved] Livpure — water ppm very low (ppm 003)

ankitagrawal204

from Noida, Uttar Pradesh

Jan 29, 2019

Address: 110070

Water PPM are very low, I have registered complaint to customer care on the number provided on their website. I have called them multiple times, they always told me that the service engineer will visit today, it has been happening since past 1 week and no one has contacted me regarding servicing of the same. They are also charging service charges every time I call them. I am so fed up with the service, I am thinking about changing the product altogether. I bought the Pep Pro Plus on 10th Aug, 2018. Serial Number : D7IW44D1035305.

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Mar 9, 2019

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2019

LivPure Customer Care's response Dear Ankit, we apologise you had an unhappy experience. Please share your contact details so that we can connect with you.

Regards,
Team Livpure

Verified Support

Jan 31, 2019

LivPure Customer Care's response Dear Ankit, to assist you further, we would require your registered contact details. Request you to share the same with us.

Regards,
Team Livpure

Verified Support

Feb 01, 2019

LivPure Customer Care's response Dear Ankit, we can only help you if you share your registered contact number. Request you to kindly do the needful.

Regards,
Team Livpure