[Resolved]  Livpure — water purifier not working we raise complaint 3 days before but agent and in charge not responding and we taken amc with 6800 rupees

Address: Mahesh Arcade appts,vi: Bahadurpally,flat no:101,2nd floor,hyderabad, Hyderabad, Andhra Pradesh, 741

Am Ajay Kande bearing phone number [protected], having glow model water purifier it's having problem of pump from past one month so we raised complaint customer care said problem will resolved with in 48hrs, but no one came till now already 72hrs completed, customer care also not supporting, alloted Livpure agent service person madhusudhan rao bearing no:[protected] has not lifting the phone and asking me for happy code before issue resolved am not given so he not coming.again we informed customer care they given in charge of Livpure no:[protected] satyanarayana reddy he also not responding, what we have to do we paid 6800 rupees for two years AMC but company side no one responding it's look like fraud r u resolve this problem are please provide our AMC money back, we are facing severe problem with Livpure waiting for your response
Thanks & regard
Ajay Kande
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Apr 1, 2019
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2019
LivPure Customer Care's response
Dear Ajay, we apologise you had an unhappy experience. We have taken a note of your concern and shall connect with you at the earliest.

Regards,
Team Livpure
Verified Support
Feb 28, 2019
LivPure Customer Care's response
Dear Ajay, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure
 
2 Comments

Comments

The filters of livpure RO is not working well.
Please ask someone to check it on urgent basis. The taste of water is very normal .
Please call on [protected] and take a further action immediately.
LivPure Customer Care's response, Mar 13, 2019
Verified Support
Dear Shivi Rathee, thank you for writing to us. We have forwarded your concern to our team and they will get back to you at the earliest.

Regards,
Team Livpure
Raised a complaint for a leaking Livpure pep pro plus since 2 WEEKS!!!
Sent mails, called multiple times on the helpline. Nobody is calling back or sending a technician. The product has stopped working completely.
What to do?????
Livpure NEVER again.
My details are already in your system with name Apurva Ghare.

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