Livpure — Water Purifier service team not servicing the device inspire 17 days of a request

Address:	WZ- 106/101, Rajouri Garden Extension, New Delhi 110027 , India CIN: U41000DL2011PTC219758
Website:	livpure.com/pages/contact-us

Team,
I have raised a request to the service team to service my Livpure platina on May 02 2023. Service team still so far not been able to service my device.

I have followed many times but of no use. Customer service team closed the ticket raised by me with out any resolution and I ended up in creating another issue on May 16.

There is no escalation metrics who can really understand the customer pain. I ended up paying for 2 years maintenance support recently and I really doubtful of their ability to service when my device is in trouble.

Looking forward for some help and guidance.