[Resolved]  Livpure — Worst service in water purifier under warranty

Address:Pune, Maharashtra, 411028
Website:[email protected]

I have registered a complaint with service request No. JS[protected]. It iwas allocated to YASHWANT SERVICESS for which he attended and closed saying it is solved. As there was no water so we could check only on next day morning and realised problem is not resolved. So relogged the complaint on 18/06/17 with service request no. JS[protected] and also spoke to the same person over phone who came to attend earlier day. He replied saying some power adapter issue and need to be ordered and would come to replace on 19/06/17. Today is 22/06/17 and still he has not attended the complaint saying part not received yet. Everyday he says he would visit with part but did not visit till date and also not picking up any calls now. I even called up livpure customer care number several time for reminder, they also gave me some one area manager Mr Devkinandan Singh number but it is continuously not reachable. Then now whom to contact for further escalation.
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Aug 5, 2017
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Jun 22, 2017
Updated by Pravin Khandare
Person visited today and replaced the part with a compatible one to start the purifier. Would like to withdraw this complaint now.
Verified Support
Jul 03, 2017
LivPure Customer Care's response
Dear Pravin, we are glad that we could help you have your concern solved.
Regards,
Team Livpure
Complaint comments 

Comments

I have paid Rs.9000 for 3 yrs amc, after that when i am registering service request, i am not getting service, we will have to wait for 15- 20 days, very very worst service. don't go with livepure.

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