[Resolved] Livpure — worst service, there was no response for 10 days

Somanarayana

from Hyderabad, Telangana

Address:

Boduppal, Hyderabad, Andhra Pradesh

Hi, i have been using pep star model for last 5 year, i never had this type of service, registered complaint on 05th may'19, but till date no response even after couple of complaint through telephone & email,
I had given reminder 6 to customercare email id, but there was no response, even i called local contact person, he was not picked the call any time.

Company has taken rs.5000 under amc, but they are not doing service,

Is livpure company cheating customers..

Herewith i have shared my email conversation for last 10 days,

+3 photos

Was this information helpful?

No (0)

Yes (0)

May 14, 2019

Complaint marked as Resolved

No action taken from company, how can they say complaint resolved... Livpure is Cheating customer

LivPure customer support has been notified about the posted complaint.

Verified Support

May 15, 2019

LivPure Customer Care's response Dear Somanarayana, we apologise for the inconvenience you have experienced. We have escalated it to our concerned team and they shall connect with you for further assistance.

Regards,
Team Livpure

Verified Support

May 22, 2019

LivPure Customer Care's response Dear Somanarayana, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure