[Resolved] Livpure — worst/pathetic is small word to compare with your service

Sridhar Rao Muslay

Sep 25, 2019

Address: chelekere,kalyan nagar post, 560043

Website: www.livpure.com

I have raised a complaint on Friday 20-Sep-2019 through IVR, till now not received compliant number in SMS or Email.

When I reach customer care they shared compliant number.
Every day they are saying "sorry for inconvenience, today evening or tomorrow morning technician will visit and resolve it, we have escalated and taken on priority".

Till now technician not visited, I don't understand what does escalate or priority means for Livpure.

This is not the first time I'm facing this issue with Livpure.

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Nov 1, 2019

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Sep 25, 2019

Updated by Sridhar Rao Muslay Provide rating your self on details when it was raised, how many hours after technician will visit.
it will be great if you rate your self

Verified Support

Oct 01, 2019

LivPure Customer Care's response Dear Sridhar, apologies for the unpleasant experience. Please help us with your contact details and our team shall get in touch with you.

Regards,
Team Livpure

Jan 11, 2020

Updated by Sridhar Rao Muslay Again same problem, waiting from 2-3 weeks still technician not visited.