Livpure — Zinger Copper hot

Address:	Hyderabad
Website:	www.livpure.com

I purchased "Zinger Copper hot" water purifier on Sep 13th and we received the wrong product "Zinger hot" on 15th and installed it on 16th.
The Installation engineer also didn't check this and didn't mention this is not the right product of Zinger Copper Hot .
Now the sales guy "ANKIT" is telling us that both products are the same. Before buying this product we asked Ankit multiple questions and took confirmation from him that whatever functionalities of water purifier we discussed, it should be there in the product that we received.

But that does not happen here. while receiving this product is completely different from what we purchased.

Can you please take necessary action on this and I am looking for an immediate resolution. Also I am sending mail corporate office mail id to get notified this issue.