Livspace — A Predatory Trap: 7 Months of Mental Harassment & Hostage Funds

Address: Zonasha Alpha Building, Marathahalli, Bengaluru, Karnataka 560037
Website: www.livspace.com

I strongly advise anyone considering Livspace for their home interiors in Bangalore or anywhere else to look elsewhere. My experience with them over the past 7 months has been nothing short of a nightmare (PIDs: 1913569 & 4037984).

We initially canceled our home interiors and were explicitly promised in writing that our ₹1 Lakh advance would be refunded. We chased them from the end of 2025 all the way to March 2026. Every time we called, we were promised an email with refund steps, only to be completely ghosted for weeks on end.

Eventually, Livspace completely backtracked on their written promise. They flat-out refused to process the refund and forced us into a predatory trap: the only way to recover our ₹1 Lakh was to buy their heavily overpriced furniture. To make it worse, we were forced to pay an additional ₹7, 523.30 out of pocket just to complete this forced transaction!

Customer service is completely non-existent. They create WhatsApp groups with multiple staff members who blatantly ignore messages for days until you call repeatedly. After finally forcing us into this furniture order in May, they promised delivery by July 21st. Unsurprisingly, they are already laying the groundwork for yet another delay.

Livspace uses bait-and-switch tactics, holds customer funds hostage, and subjects you to immense mental stress. Do not trust their commitments or timelines. Save your hard-earned money and your peace of mind.
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    Zonasha Alpha Building, Marathahalli, Bengaluru, Karnataka 560037
    India
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