Lloyd — issue regarding installation of lloyd ac / your digital happiness basket-11/04/2019

Address:

Auranagabad, Aurangabad, Maharashtra, 431001

Please refer complaint sent in below email.

— forwarded message —
From: sandeep r. Chavan
Date: sat 13 apr, 2019, 6:16 pm
Subject: issue regarding installation of lloyd ac / your digital happiness basket-11/04/2019
To:,

To-
Reliane retail ltd team &
Lloyd service team,

Dear sir,
I have purchase lloyd ac
Lloyd ls12i31af on 11/04/2019.

This is regarding installation of lyyod ac as mentioned in attached bill.

Today mr mohsin khan visited at my address for the installation.

My residence is at stilt 1 st floor in apartment. I would like to install. L ac indoor unit in bedroom & outdoor unit outside the bedroom where there is windows.

Mr moin khan told me that he need to cut the grill of windows for fitting of outdoor unit. He also discussed with reliance digital customer care person mr mangesh on telephone. But mr mangesh also told me that they need to cut the grill and they are not installing ac without cutting the window grill.

You can fit outdoor unit by another way (Using zola). I am not allowing and not going to allow to cut the iron window grill.

You are requested to do the needful at the earliest.

Regards,

Sandeep ramdas chavan
Flat no:b-05 stilt first floor,
Sai shraddha enclave phase ii,
Paithan road,
Nakshatawadi,
Auranagabad -431001
Tel-[protected] /[protected]

— forwarded message —
From:
Date: thu 11 apr, 2019, 3:37 pm
Subject: your digital happiness basket-11/04/2019
To:

Dear customer,

Thank you for shopping with us. Your visit to our store has been a source of happiness for us and we hope it has been for you too.
Attached is a copy of your invoice with details of your purchase. If in case of you require any further assistance please dial [protected].

Disclaimer: this is a computer generated invoice copy hence seal and signature not required. Any replacement, warranty, guarantee and product liability claim shall be honoured against original invoice only. Reliance retail limited. May, at its sole discretion, relax or waive any of its conditions mentioned overleaf the original invoice.
Please do not reply. For any queries, write to us at [protected]@ril.com