Lloyd — Lloyd Air conditioner purchase in Reliance Digital is not working for more than a Month

Address:

South ramalinga nagar, Trichy 17

Hi, I have purchased LLOYD 1 ton (LS12I32AF 1EA) airconditioner from Reliance Digital, Salai road Trichy Branch(TN) dated[protected], the A/c is not working properly for the past one month from and
* I have raised a complaint in Reliance resq team dated[protected], complaint ID is 24365040
* Reliance tech team attended on[protected] named Satish +[protected], but they failed to resolve the issue
* Sr Manager Mr.Rajan +91-[protected] promised to solve this issue and not attending my calls till date.
* I'm helpless and Reliance team and Lloyd is not responding this issue for more than a month by giving inappropriate reasons.
* I'm suffering a lot in this hot climate without Ac for more than a month, I need replacement for the same ASAP