Lloyd — split ac s not working and no service has been provided by lloyd

Address:

Bara Bazar, Amroha, Amroha, Uttar Pradesh, 244221

Dear Team,

Its complain regarding Split AC installed in July 2018 not completed a year, Changed Compressor 2 times still its not working properly.

Your dealer with whom we purchased AC not responding even misbehaved with us many times i.e. OMEGA ELECTRONICS--Please take strong action against him

I have registered complaint on your customer care as request number is[protected] on 30th may, one technician has visited with name of "ASHOK" just visited for formality and even rude as well and when i again complaint then he misbehaved with me on call.

He told me he had registered the complaint for replacing compressor but its being 6 days but still not installed and again he is saying for 3-4 days with excuses of EID that is Tomorrow. i would like to know what is your time time to complete and service request.

We are not expecting this kind of services from LLOYD and reputed brand "HAVELLS"

Compressor is the main part of AC and i would like to request for replace my AC as its not working since purchasing.

Please take action as soon as possible against local dealer and your technician.

Regards,
Neha Agarwal
[protected]
Registered Number-- [protected]