[Resolved] Locanto — locanto - fraudulent ads

Sultan Sikander

from Coimbatore, Tamil Nadu

Address:	Chennai, Tamil Nadu
Website:	Locanto

This is regarding the online service advertised in locanto website and online payment demanded by the advertiser. (Independent model available in chennai - direct contact, call/whatsapp [protected]) but no service as advertised was provided after online payment made through his paytm number.

I am complaining of fraud against the vodafone mobile number [protected] of rs. 12000 on 10th november 2017.

After payment through his paytm number [protected], the advertiser switched off the above said mobile number advertised in locanto website.

He has another vodafone number [protected] as per his online advertisement in locanto website.

I've also complained to paytm about this.

Concerned officials investigate this fraduster to prevent him further cheating people.

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Dec 14, 2017

Complaint marked as Resolved

Locanto customer support has been notified about the posted complaint.

Nov 12, 2017

Updated by Sultan Sikander Update:

Please see below the cybercrime police complaint made against this PayTM number.

Complaint has been successfully registered vide Ref. No -BAS1766160.To know the status please visit https://eservices.tnpolice.gov.in/CCTNSNICSDC/ComplaintStatusPage

Complaint Subject: Fraud through Vodafone, PayTM:

Dear Sir,

This is regarding the online service advertised in Locanto website and online payment demanded. After payment to his PayTM number, no service (healthcare) as advertised was provided.

My name _____
My mobile **********
My email ********@******.com

I am complaining of fraud against the Vodafone mobile number [protected] and PayTM number [protected] amounting to Rs. 12000 on 10th November 2017. After payment through his PayTM number [protected], the receiver switched off the above said mobile number.

He has another Vodafone number [protected] as per his online advertisement in Locanto website.

I've also complained to PayTM.

With the above Vodafone mobile number and PayTM number, requesting you to investigate this to know more about this fraduster to prevent him further cheating people.

Thanks
Regards

Verified Support

Nov 13, 2017

Locanto Customer Care's response Dear Locanto User,
We are sorry to hear you have been experiencing problems. Please send an email to [protected]@locanto.com in which you describe the problem so we can try to help you as fast as possible.
Kind regards,
Your Locanto Team

Nov 15, 2017

Updated by Sultan Sikander On 15-Nov-2017 4:41 AM, sultan sikander <****@***.com> wrote:
You are so late in communication especially when such Fraud happens through your website.

Already police complaint filed.
You don't need to realise any information to me.
But you need to block those two premium ad owners from further advertising.

Dont allow these ads, just because you get money for advertising.
Have some social responsibility.

Rgds

On 14-Nov-2017 4:29 PM, Locanto Support <[protected]@locanto.com> wrote:
Dear sultan sikander,

Thank you for contacting Locanto.

Consider informing your local police department so they can contact us directly. We do cooperate with the police authorities and can provide them with additional information such as IP addresses etc. Please have the police authorities mention the ad ID in their correspondence or send the link to the respective ad.

Please understand that we are not allowed to release any information to you without a court order or direct communication from the police. We apologize for the inconvenience.

Best regards,

Michael Smith
Locanto support team