[Resolved]  L&t Finance — collection agency calling and threatening for life and death

Address:Mumbai City, Maharashtra, 400101

Hi,

I have taken a 2 wheeler loan from l&t finance which has an emi of 2223 per month. I have completed2 years of repayment without any break out of total tenure of 4 years.

Recently i have changed my job and old company hasput salary on hold from dec 2018. I have joined new organisation where i will get first salary on 28 feb 2019.

When the collection executives called me for the dues, i have calmly explained the entire scenario and genuine reason to her for emi bounce and requested her to collect iton the 28 feb which ismy salary date.

However, being imature and trained for the abusive recovery process by third party collection agencies (Which has been prohibited by rbi) she proclaimed to send mens at home and threaten me to life and death just for the emi of rs 2223. Is my life so cheaper that anyone can kill me just for 2223?.

She had called me from number[protected].

I want someone to please deeply look into this problem statement. I have no itention to default but dueto unforeseen circumstances the emi has bouced and i am ready to pay it but i will not tolerate any nonsense calls for recovery especially which are abusive and threatening.

If this is the approach l&t finance is approaching just for one emi bounce i would like to get their coordinates forthe legal actions to file compensations for torture, defamation, loss of reputation and goodwill.
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Mar 31, 2019
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2019
L&T Finance Customer Care's response
Dear Nishant,

We're concerned to hear this. Please share your contact number with us and we'll get in touch with you at the earliest to address your concern.

Regards,
Team L&T Financial Services
Verified Support
Feb 19, 2019
L&T Finance Customer Care's response
Dear Nishant,

We are still awaiting your contact details. Request you to share the same as it will help us to assist you further with your concern.

Regards,
L&T Financial Services
Verified Support
Feb 26, 2019
L&T Finance Customer Care's response
Dear Nishant,

As we haven't received your contact details, your concern has been closed on our end. For any further assistance, you may call us at[protected]/[protected].

Regards,
L&T Financial Services
Complaint comments 

Comments

Plz inform my 2 weler loan amount.
close my loan. [protected]
L&T Finance Customer Care's response, Feb 19, 2019
Verified Support
Dear Customer,

We've shared your concern with our team and they will get in touch with you soon to share further details on your query.

Regards,
Team L&T Financial Services
L&T Finance Customer Care's response, Feb 20, 2019
Verified Support
Dear Customer,

We trust that your concerns has been addressed. For any further assistance, you can call us at 1800 2000 400 / 1800 4190 200.

Regards,
Team L&T Financial Services

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