[Resolved]  L&t Finance — l&t finance coimbatore lost my house document

Address:641030

Dear sir,
I Banayz Khan from coimbatore taken home loan from L&T Finance coimbatore on 2016 november for the amount of Rs.49, 80, 000/-.and submit all documents.but later I gave an request for my house document copy they are refuse to given afterwards I heard that they lost my documents from their branch and didnt send to head office.Hence I tried lot of times to contact and I didnt get proper reply.There is no way of any responsibility shown by them after lost my documents and they inform me that they will give an bank letter instead of original documents.Thats not sufficient for me and I need original documents making in any other way from bank side.So Kindly do the process immediately before I take an legal actions. Till now I didnt make any monthly payment get bounced so please take better action against this complaint for making an better customer relationship.
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Dec 1, 2018
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2018
L&T Finance Customer Care's response
Dear Banayz,

Thank you for writing in. Please share your contact details and we’ll get in touch with you soon for further assistance.

Regards,
Team L&T Financial Services
Oct 05, 2018
Updated by banayz khan
Dear sir,

Please contact me on [protected]
Oct 11, 2018
Updated by banayz khan
dear sir

I didnt get any call or updation from anyone after I registered the complaints..please get me the clarification regarding this as soon as possible
Verified Support
Oct 29, 2018
L&T Finance Customer Care's response
Dear Banayz,

We trust that your concerns has been addressed. For any further assistance, you can call us at[protected] /[protected].

Regards,
Team L&T Financial Services
Nov 09, 2018
Updated by banayz khan
Dear sir

I dont know how you people managing the customer still I didnt get any updates from you.I want an immediate action about my issue as soon as possible.
Complaint comments 

Comments

Dear sir,
My loan account no is 3483870
Till date I didn't get any loan account statement
Please provide me loan account statement and loan foreclosure letter
Immediately
My mail ID is :- [protected]@gmail.com
Regards
Shripad Limaye
L&T Finance Customer Care's response, Oct 11, 2018
Verified Support
Dear AbhishekHL,

Thank you for writing in. Please share your contact details and we’ll get in touch with you soon for further assistance.

Regards,
Team L&T Financial Services

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